When you arrive in Edinburgh, there are a few things you need to know about checking in to your University accommodation. Your room number, contracted arrival date, and key collection QR code are on your Arrival Pass which can be viewed (nearer your arrival date) on your Accommodation Hub once you have fully accepted your contract.
Our Residence Life team will support you while you’re living in University accommodation. Their Residence Guide provides a detailed overview of the practicalities of living in our accommodation.
When you move in, don’t forget to set up a few essentials:
Basic contents insurance is included in your accommodation. It’s provided by Howden Insurance, so just follow the link to register and check what’s covered.
Internet is provided by ResNet Internet in most of our accommodation buildings.
In Murano, Shrubhill, and Salisbury, internet is provided by Glide Student.
Go to the Glide Student website
In Brae House, internet is provided by ASK4.
If you watch or record live TV or use BBC iPlayer, including streaming on a laptop, phone, or tablet, you’ll need a TV license.
Basic contents insurance is included in your accommodation. It’s provided by Howden Insurance, so just follow the link to register and check what’s covered.
Internet is provided by ResNet Internet in most of our accommodation buildings.
In Murano, Shrubhill, and Salisbury, internet is provided by Glide Student.
Go to the Glide Student website
In Brae House, internet is provided by ASK4.
If you watch or record live TV or use BBC iPlayer, including streaming on a laptop, phone, or tablet, you’ll need a TV license.
This information may change before your arrival. You are advised to check this page for any updates just before setting out for Edinburgh.
If you have not fully accepted your online contract, go online and accept. If you are having difficulty, please contact Student Accommodation
Email: housingenquiries@ed.ac.uk
Tel: +44 (0)131 651 2042
If you have any concerns about key collection or early or late arrivals, please get in touch using our contact form.
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Catered Accommodation |
Key Collection Location |
|
Pollock Halls Main Reception Centre, 18 Holyrood Park Rd, EH16 5AY Tel: 0131 667 1971 |
|
Self-Catered Accommodation |
Key Collection Locations |
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Pollock Halls Main Reception Centre, 18 Holyrood Park Road, EH16 5AY Out of hours, please call Response Team on 0131 667 1971 |
|
Beaverbank |
Monday – Friday: 9am-5:30pm Out of hours please call +44(0)7526 512 169 |
|
Blackfriars Street |
Blackfriars Reception open 24/7 |
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Brae House |
Monday – Friday: 8am-8pm Out of hours call +44(0)7540 307 481 |
|
Haddington Place |
Monday-Friday: 9am-5pm Out of hours please call |
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Murano |
Monday – Sunday: 7am-10pm Out of hours please call +44(0)300 303 1611 |
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9am-10pm Out of hours: Community Support will issue keys at O'Shea Reception |
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Pentland House |
Monday – Friday: 9am-3pm and 6pm-11pm Out of hours: email pentland@ed.ac.uk 48 hours before arrival to make key collection arrangements. Or else call Community Support Team on 0131 667 1971 |
|
Salisbury Court |
Monday – Sunday: 7am-10pm Out of hours please call +44(0)300 303 1611 |
|
Shrubhill |
Monday – Sunday: 7am-10pm Out of hours please call +44(0)300 303 1611 |
Key collection is not at your accommodation. If travelling by taxi, you should ask the driver to wait whilst you collect your key and then head to your accommodation.
|
Pre-Sessional Accommodation Location |
Key Collection Point |
|
Nicolson Street / South College Street |
Pollock Halls Reception Centre, 18 Holyrood Park Road, Edinburgh, EH16 5AY |
Need more information?
