Our accommodation varies from historical renovations to modern blocks, meaning that we can offer a vast range of rooms with different features, including:
En-suite or shared bathrooms
Catered options for Undergraduates
Rooms with facilitates for disabled students, including wheelchair-accessible accommodation and rooms which have been specially adapted for students with a hearing impairment.
Convenient locations
The University of Edinburgh guarantees an offer of accommodation to all new single undergraduate students who meet the criteria below.
For students who do not fall under our guarantee criteria, you are still encouraged to apply as early as you can for accommodation and join our waiting list. We will do everything we can to provide an offer of accommodation, but this will be subject to availability.
Undergraduate Accommodation Guarantee
You are guaranteed an offer of University accommodation if:
Conditional Insurance students:
Those who have another university as their Number 1 choice should note that their accommodation guarantee is only for shared catered accommodation. Only if overall demand allows will other options be offered. Conditional Insurance students must still apply for accommodation in the normal way.
Postgraduate Accommodation Guarantee
You are guaranteed an offer of University accommodation if:
In all such cases, the guarantee applies as long as:
If you’re a new postgraduate student and don’t meet the guarantee criteria, please don’t worry as you are still likely to be offered a room, especially if you apply as soon as possible after receiving your offer. We allocate rooms throughout the summer based on availability and have successfully accommodated the vast majority of non-guaranteed postgraduate applicants in recent years.
Visiting Students Accommodation Guarantee
International (non-UK or non-EU) Visiting Undergraduates are guaranteed an offer of University accommodation if:
UK and EU Visiting Undergraduates are guaranteed an offer of University accommodation if:
You can only apply for University accommodation when you have accepted a Conditional or Unconditional offer to study at the University of Edinburgh.
Applications for accommodation are open from March for September arrivals, and October for January (semester 2) arrivals.
Once you receive your Unconditional Offer, we will make you an offer of accommodation via email. You do not need to inform us when you become Unconditional Firm as we’ll be updated automatically.
You will only have 3 days to accept or reject your offer. If you plan on going away for the summer, please ensure you still have access to either your emails or the University’s MyED portal, or leave details with someone who can access either of these accounts on your behalf.
Please allow up to 72 hours after accepting your offer to study before applying for accommodation.
You may need to try signing out of MyEd, clearing browser history and cookies, and then signing in again. Using a private or incognito tab may also be able to cancel out problems with cookies. Please also try a different browser or device.
If you are still having trouble, get in touch.
We give all possible support to help disabled students secure accommodation that best suits their needs. We offer a 24/7 welfare and pastoral support service through our Residence Life team in all first-year and postgraduate accommodation.
Our range of facilities available for disabled students in both catered halls and self-catered residences and flats includes wheelchair-accessible accommodation and rooms which have been specially adapted for students with a hearing impairment. If you would like to discuss the accommodation options available, please contact the Student Accommodation team.
Student Accommodation
Accommodation, Catering & Events
18 Holyrood Park Road
Edinburgh
EH16 5AY
Tel: +44 (0)131 651 2042
Email: housingenquiries@ed.ac.uk
For more information on the support that the University can provide, contact the Disability & Learning Support Service https://disability-learning-support-service.ed.ac.uk/students
The early stages of university life can be a whirlwind, but at the heart of your university journey lies the need for flexibility, time management, social interaction. With catered accommodation at Pollock Halls, you get all of this:
Flexibility
With set mealtimes within a 3-hour period, you can enjoy weekly freedom from grocery shopping, saving time for other university activities.
Breakfast: Monday – Friday 07:15-10:30
Brunch: Saturday – Sunday 10:30-13:30
Dinner: Monday – Sunday 17:00-20:00
If you can't make a meal service, you can pre-order a packed meal to collect.
Variety of food
A wide range of meal choices, including classic dishes, vegetarian/vegan options, and regular themed nights that introduce you to foods from all over the world. Our food and sustainability have won numerous awards.
Budgeting and time management
Worried about juggling finances and finding time to study? When you live in Pollock Halls, your meal costs are part of your accommodation fees, so no need for grocery budgeting. While catered halls might seem more expensive at first, it’s because your catering costs are paid up front. Plus, you won’t have to wash up after your meals!
Community
The JMCC restaurant where you’ll eat your meals is a hub for socialising. The restaurant, along with our onsite bar, Arthur’s, fosters a sense of community that’s invaluable during your university experience.
Location
Pollock Halls are conveniently located near George Square campus and King’s Buildings campus, offering easy access to classes. For those who enjoy exercise, the University’s Centre for Sports & Exercise is close by, and you’ll even have free onsite access to Oxygen Fitness Studios.
We allocate rooms proportionally and not on a first come, first served basis, therefore all applicants will have an equal chance of getting one of their accommodation preferences.
For example, if the University confirms that 20% of applicants are Unconditional at a given time, we will allocate 20% of rooms across all our residences to those applicants.
We allocate based on students’ age, nationality and course to find the best possible mix for potential flatmates. We aim to create a diverse mix of cultures and backgrounds and have students of similar ages living together.
We’ll often have a few flats just for mature students, and Undergraduates and Postgraduates will always live separately.
While most of our residences are mixed gender residences, we do have some individual single sex flats for those who require it.
The University of Edinburgh has accommodation for students who wish to bring their partners or children with them while studying, but this accommodation is not guaranteed. Offers are made on a first-come, first-served basis once you have an Unconditional Firm offer to study at the University.
Find out what is available on our Domus website.
https://domus.ed.ac.uk/student-information/
In addition to University accommodation, there is also a large amount of privately-rented accommodation available in Edinburgh. The Advice Place (run by the Edinburgh University Student's Association) has a range of useful information.
If you would like to share a twin room with a friend, you’ll both need to list each other’s name on your application forms.
Otherwise, we don’t place friends together. This helps us create a diverse mix of nationalities and courses in each flat, giving you the opportunity to meet new people and make new friends.
The accommodation lease for student accommodation does not allow pets in properties. The exception to this rule is for Assistance Dogs that fall into the definition in the linked document below. In such cases, the dog will be welcome where suitable accommodation is available.
160711-policy-for-pets-in-university-of-edinburgh-student-accommodation.pdf
Yes, you can remain in your accommodation throughout the winter and spring break. Please note that if you are living in catered accommodation at Pollock Halls, this is on a room-only basis and there are no meals provided outside of term time.
Guests are only permitted if you have agreement from the other students living with you.
Guests can stay for a maximum of three nights. If you wish for a guest to stay longer, you must request permission using this form.
If you live at Pollock Halls in catered accommodation, visitors are welcome to join you for meals at the JMCC by purchasing a meal ticket at the restaurant entrance.
As per the terms of your lease, you are responsible for the behaviour of any guests at all times.
Please note no guests are permitted during the arrivals period for the month of September.
Yes, all properties are provided with free wireless high-speed internet, and each bedroom has a data outlet for a wired connection.
Internet is provided by Resnet internet, except for in Murano, Shrubhill, and Salisbury where it is provided by Glide student and in Brae House where it is provided by ASK4.
Use of internet services is subject to the University of Edinburgh computing regulations and those of the service provider for the property.
For information on what is included in your accommodation, such as furnishings, white goods and cleaning equipment, please visit your specific accommodation page.
Our staff accommodation is at Liberton Flats, which provide modern, fully furnished 2-bedroom apartments in south Edinburgh, offering convenient access to the city centre, university campuses, and local amenities.
Location: Liberton area, about 4 miles south of the city centre, with easy access to the Royal Infirmary, central university sites, and King’s Buildings
Nearby amenities: Cameron Toll Shopping Centre (Sainsbury’s, Boots) and retail parks at Straiton & Fort Kinnaird
Transport: Good bus links across the city, around 20 mins to city centre
Apartment features:
1 double bedroom (en-suite) and 1 single bedroom
Living/dining area with Smart TV
Fully equipped kitchen (including a fridge freezer & washing machine)
Bathroom with shower over bath
Wi-fi, gas central heating, entry-phone system
1 dedicated parking space
Costs & tenancy: £1,300 per month (excluding bills & Council Tax – Band E). Utilities charged separately. Letting period 3 to 9 months.
Viewings are by appointment only. Please contact the Reservations team on +44(0)131 651 2007 or email bed.breakfast@ed.ac.uk to arrange.
Once you receive your accommodation offer from us via email, accept your contract online. You have a maximum of 3 days to accept your offer.
You must set up a payment method before your course starts.
Option A: Pay by Instalments
You can choose to pay by:
Direct Debit from a UK bank account
Recurring Card Payments using your debit or credit card
The University will take an instalment amount from your account on scheduled dates. Payments are not taken before your lease starts. The instalment schedules are:
Undergraduate – September to May
Choose 3 instalments: 1 Oct, 1 Jan, 1 Apr
or 8 monthly payments: 1 Oct – 1 May
Postgraduate – September to August
Choose 4 instalments: 1 Oct, 1 Jan, 1 Apr, 1 Jul
or 10 monthly payments: 1 Oct – 1 Jul
Option B: Sponsored Students
You can only choose this option if your sponsor is approved by the University. If your sponsor is not approved, you must pay by instalments or in full. If your sponsor needs an invoice, please email accom.rentenquiries@ed.ac.uk
Option C: Pay in Full
Pay the full amount of your accommodation fees by bank transfer online payment here
Paying in full via FlyWire
Option A: pay using our payment portal
Payments can be made online through our payment portal. https://www.payments.ed.ac.uk/accommodation
Option B: pay on MyEd
Payments can also be made via the MyEd Finance channel
To make a payment:
Log in to MyEd
Select Account → Services tab → My Finance
Select 'Make a Payment’
Select ‘Make a Non-Invoiced payment’
Use the drop down and select ‘Student Rents’
In the Description Box, enter the month you are paying for
In the Amount GBP, enter the amount you are paying
Select Confirm Payment. A new window will open requesting payment details to be checked. Click continue to proceed.
Enter your card details and billing address.
Option C: pay by bank transfer
Follow the University guidance for bank transfers.
Option D: pay on behalf of a student
Families or third parties can pay here:
https://www.payments.ed.ac.uk/accommodation
If you are receiving financial help from family or third parties, please ensure they are aware of payment amounts and dates as this will not be considered a reason for delaying payment.
All correspondence will be sent to your University student email account.
To change how you pay your accommodation fees, you will need to complete this online form.
When you put your student number in as the reference, do not use the “S” as it will become invalid (e.g. instead of S1800000, please put in 1800000).
Please ensure that any changes to your payment method are done at least 10 days before your next payment is due.
If you pay by Recurring Card Payment and your payment card has expired, please click the link below to update your card details.
https://www.payments.ed.ac.uk/customer-card-update
Instructions for amending your card details
Instructions for amending your card details
If you pay by Direct Debit and your debit card has expired, you do not need to do anything as Direct Debit is linked to your bank account number and sort code, which will remain the same.
We only have permission to discuss with your accommodation contract with you directly. To give us permission to deal with any third parties regarding your accommodation fees, you must email us at accom.rentenquiries@ed.ac.uk. Please provide their full name, relationship to you and what you are authorising us to discuss with them.
An advanced payment towards your accommodation fees will make your repayments easier to manage. We offer three options, £500.00, £1000.00 and £2000.00, which will be deducted from your invoice and reduce your monthly repayments.
If you wish to make an advanced payment, you will need to ensure it is done at least 5 calendar days prior to your next payment is due, to avoid the card or account being charged, which may leave your account overdrawn.
If you’re a student who would like to make a payment: https://www.myed.ed.ac.uk/myed-progressive/
If you’re a parent/guardian who would like to make a payment: https://www.payments.ed.ac.uk/accommodation
Log in to MyEd and go to Finance channel → Accounts → View Account → Scroll down slightly and you should see "View instalment plan".
Here you will see the amount and dates for payment.
If the network or MyEd is down, you can email us at accom.rentenquiries@ed.ac.uk and we will aim to reply to you within 2 working days.
You do not need to pay a deposit.
This is likely because you have made a payment towards your accommodation fees after our team sent our payment collection request to your bank.
To avoid duplicate payments being made, we recommend not making any payments between the 25th and the 31st of the month to prevent double payments. The University of Edinburgh will not be responsible for any costs incurred in the event a duplicate payment is made to us.
Our team will contact you to arrange how your overpayment can be refunded back to you. You can also choose to allocate this payment to any future accommodation payments scheduled.
To change your payment plan from monthly to semester instalments or vice versa, please email accom.rentenquiries@ed.ac.uk. You may also wish to change your instalment plan if it doesn’t line up with your funding or student loan schedule. Please email us with a proof of your funding schedule and we will do our best to amend your payment plan.
Your instalment plan can take up to 72 hours to be put in place and show on your MyEd Finance Channel.
Our team will revise your invoice based on your new lease dates and or new room price. If you have been given official permission to be released from your lease, you will be charged up to the day of your departure. Any money to be refunded will be refunded back to the original method of payment. If you owe the University, we will send you an email with a statement attached requesting payment.
Once signed, you can't move out without our permission. If you do, you remain responsible for payment of rent until someone else takes your room. There may be exceptions whereby a student may be able to terminate their lease agreement. Contact us on 0131 651 2118 so we can direct you to the right team.
We understand that financial difficulties can be tough. Please contact the Rent Payment team as soon as possible. Our opening hours are Monday to Friday 09:00 to 17:00.
Email: accom.rentenquiries@ed.ac.uk
Phone: 0131 651 2039
You will be asked to provide information about your situation and propose an alternative payment schedule. We will always ask for evidence of your circumstances, so please be ready to provide this. We will make every effort to understand your situation, and will try to make suggestions that may help you address the financial difficulty.
Scholarship and student funding may have funds available to help qualifying students. Find out more https://registryservices.ed.ac.uk/student-funding/current-students
You can also get advice and support from Edinburgh University Students' Association's (EUSA) Advice Place https://www.eusa.ed.ac.uk/adviceplace and Residence Life https://residence-life.ed.ac.uk/
Action to enforce the settlement of debt for outstanding fees and charges will be taken in respect of all current and former students who have failed to engage with the University in finding a solution to any outstanding debt, or who have failed to honour agreements to pay.
If the student fails to make payment on either of the above, it could result in an administration charge of £25.00 being levied to their account and some or all of the following actions being taken:
All students who are studying at the University for one year or longer are eligible to open a UK bank account. For shorter stays, the choice is more limited, and we recommend you get more information from a bank. This process may take up to two weeks if you have all the required documentation ready to go beforehand.
You can find out more information on how to open a bank account on the Edinburgh University Students' Association website:
https://www.eusa.ed.ac.uk/adviceplace/money/budgeting/banking
All utility bills are included in your rent, except for personal TV licences and laundry costs.
There is an average allowance of electricity, where overuse can result in additional charges.
Our friendly Residence Assistants, who live in your accommodation, will meet with you shortly after your arrival and bring students in your building together by arranging events such as games nights, nature walks, and cultural visits. There will be lots of these in your early weeks to help you meet new people.
These social events will continue throughout the year so you can continue to connect with your community. During your stay, you’ll also have the opportunity to suggest events and initiatives.
Your basic contents insurance is provided by Howden Insurance
Please follow the link to register and check the level of cover provided.
Internet is provided by Resnet internet, except for in Murano, Shrubhill, and Salisbury where it is provided by Glide student and in Brae House where it is provided by ASK4.
If you need support with anything building related while living with us, our Property Team are always on hand to take care of maintenance, keep communal areas clean, and respond to repair requests.
To request a repair: MyEd → Student Life → launch services → My Accommodation Channel → Repairs button
We will respond to repair requests by email or phone and our response will give the repair category of the work required.
Emergency
Failures or defects causing or likely to cause widespread disruption, injury to persons, serious damage to the building fabric, services, equipment or property. Response time: within 2 hours.
Urgent
Failures or defects which do not present a serious risk of damage or injury, but will cause considerable disruption and inconvenience. Response time: within 24 hours.
Routine (high priority)
Normal repairs which are unlikely to cause a high degree of inconvenience or risk to any persons or property. Response time: within 7 days maximum.
Routine (low priority)
Normal repairs which are unlikely to cause a high degree of inconvenience or risk to any persons or property. Response time: within 21 days maximum.
Cyclical (planned routine)
As described in 3 and 4 above, but can be deferred to enable work to be batched and planned on a regular basis. Response time: within 6 weeks.
Our employees will give you at least 48 hours’ notice of property inspections, information gathering visits, appliance testing and other visits not connected with carrying out repairs. They will always ring the front doorbell or knock loudly on doors or bedroom doors before entering.
University Estates Team employees will carry Estates Team ID cards at all times and, during working hours, wear corporate clothing and appropriate PPE.
You’re responsible for keeping your bedroom and en-suite clean and tidy. Shared spaces (like the kitchen and living area) are everyone’s responsibility, so please work together with your flatmates to keep them clean and make sure all rubbish and recycling is taken to the designated areas regularly.
Our team will visit your flat to help maintain the cleanliness of kitchens, living rooms and other shared spaces.
All of our accommodation is non-smoking, including e-cigarettes and vapes.
All of our accommodation buildings have an on-site laundry facility, provided by Circuit (link opens in a new tab).
Laundry costs are not included in rent, but paying for your washing and drying is easy, with multiple cashless payment options:
Mobile App - pay from anywhere
Contactless - pay directly at the machine
Chip and Pin - pay on the payment terminal in laundry room
Useful features of the Circuit Go app:
Reserve a Machine in Advance – you can book a machine up to two weeks in advance.
Machine Availability status – you can check on the app to see if a machine is available for you.
Wash Cycle Notifications – an alert will be sent to your phone when the machine has stopped.
Live Chat – you can contact Circuit directly via the app to discuss any issues.
Irons, cutlery, crockery, pots, pans, frying pans, and cleaning products are not included.
No, bedding is not included - with the exception of pre-sessional students who will receive a full bedding pack on arrival.
Free on-site gym facilities are available to students living at Pollock Halls and Pentland House.
Oxygen Fitness Studios at Pollock Halls is open daily from 07:00-21:00 and free to access for students staying at Pollock Halls using your Salto fob. It includes:
Skillbike by Technogym, the only stationary bike with gear shift technology and a high-definition screen that can allow you to choose a wide range of cycle routes across the globe or catch up with your favourite shows on Netflix!
Skillrow by Technogym, a rowing machine designed by athletes, the Skillrow provides the most realistic rowing experience providing a great all-body workout.
Packed with benches, free weights and a free-standing rig.
Many of our other accommodation buildings are located less than a 10-minute walk from the University’s Pleasance Sports Complex & Gym.
The Microlab at Holland House, Pollock Halls
The computers at Holland House are on the ground floor
31 PCs and 4 group study pods
Wireless access
Printing, photocopying, shredding and scanning
Support available during staffed hours (weekdays: 16:00 to 22:00, weekends: 13:00 to 22:00)
24/7 access is available using a university card.
The Microlab at Chancellor's Court, Pollock Halls
6 Windows PCs
Scanning and printing available
Access for Chancellor's Court residents only
Mylne's Court
Mylne's Court's computers are located on the ground floor and are for residents' use only.
Five Windows PCs
One colour multi-function printer with scanning
Opening hours 08:30 to 20:30 Mon - Fri
Richmond Place
Richmond Place's computers are located on the first floor and are for residents' use only.
Six Windows PCs
One mono multi-function printer with scanning available
24-hour access for residents
Baird House, Buccleuch Place and Buccleuch Place Lane, Chancellors Court, Deaconess, Ewing House, Grant House, Holland House, John Burnett House, Lee House, Pentland House, Turner House
Your bedroom heating system is switched on during these hours:
Spring & Autumn
Mon – Fri 06:30 to 8:30 and 18:00 to 20:00
Sat – Sun 07:30 to 9:30 and 18:00 to 20:00
Winter
Mon – Fri 06:30 to 09:30 and 13:00 to 14:30 and 17:30 to 22:30
Sat – Sun 07:00 to 09:30 and 13:00 to 14:30 and 17:30 to 22:30
Your accommodation has a wall-mounted heater that lets you adjust the temperature from low to high. The heating works using hot water that is controlled by a central Building Management System.
When the heating is switched on, it doesn’t stay hot all the time. Instead, it works efficiently to keep your room at around 18°C. The system uses thermostats, so if your room naturally reaches 18°C (for example, from sunlight), the heater will not turn on.
Holland House Annexe and Mylnes Court
Your heating system is switched on during these hours:
Spring & Autumn
Mon – Fri 07:00 to 10:00 and 17:30 to 00:00
Sat – Sun 08:00 to 10:00 and 17:30 to 00:00
Winter
Mon – Sun 06:30 to 10.00 and 12.30 to 14.30 and 17.00 to 00.00
Sat – Sun 07:30 to 10.00 and 12.30 to 14.30 and 17.00 to 00.00
Your accommodation has a wall-mounted heater that lets you adjust the temperature from low to high. The heating works using hot water that is controlled by a central Building Management System.
When the heating is switched on, it doesn’t stay hot all the time. Instead, it works efficiently to keep your room at around 18°C. The system uses thermostats, so if your room naturally reaches 18°C (for example, from sunlight), the heater will not turn on.
Blackwood Crescent/Causewayside, College Wynd, East Newington Place, Fleming House, Fraser Court, Hermits Croft, Morgan Court, New Arthur Place, Nicolson Street/South College Street, Riego Street, Sciennes, South Clerk Street, Warrender Park Road, Warrender Park Crescent
The heaters in your accommodation are electric storage heaters. These heaters charge up overnight and store heat, which is then released during the day.
Each heater has two control dials:
Input dial
This controls how much heat is stored overnight.
Use a low setting in warmer weather (or turn it off)
Use a higher setting in colder weather (up to 9 for maximum heat)
Output dial
This controls how much of the stored heat is released during the day
Set this to 0 overnight, otherwise all the heat will be used up before morning
Keep it low when you’re out, and turn it up when you’re in the room
Some heaters also have a boost button on the front. This gives extra heat when needed. Make sure the timer on the wall is switched on, or the boost function won’t work. If your heater isn’t working, check that it’s switched on at the wall socket before reporting it.
Never place clothes or any items on or against the heater. This can cause fires or power outages.
Gilmore Place
The heaters in your flat are electric heaters. There are two different types, and each one is controlled using the buttons or settings on the top right-hand side of the heater. The recommended temperature setting is 21°C. If you’d like a full set of instructions, you can ask a member of staff at the site office.
If your heater isn’t working, check that it’s switched on at the wall socket before reporting it.
Never place clothes or any items on or against the heater. This can cause fires or power outages.
Darroch Court, Robertson's Close, Kincaid's Court and Churchill House/Churchill House West
The heaters in your accommodation are electric panel heaters. These are pre-set to maintain heating levels in your accommodation of 18°C.
If your heater isn’t working, check that it’s switched on at the wall socket before reporting it.
Never place clothes or any items on or against the heater. This can cause fires or power outages.
Ratcliffe Terrace
The heaters in your accommodation are electric panel heaters. The controls are located on top right side.
If your heater isn’t working, check that it’s switched on at the wall socket before reporting it.
Never place clothes or any items on or against the heater. This can cause fires or power outages.
Yes, our teams will be available 24/7. If you are arriving after 11pm, please contact the Community Support Team on 0131 667 1971 who will be able to help out of hours.
You can find your full address on your tenancy agreement, accessed via your Accommodation Hub on MyEd.
No, we don’t issue keys to anyone but the legal occupier of the room. If you require us to give access to your room, you will need you to provide written permission including the details of the person who needs access and the date and time of their arrival. We will then be able to provide limited time access with staff supervision.
You cannot move in earlier than the start date on your contract. If you require accommodation earlier than the start date on your contract, we have a range of hospitality options https://www.uoecollection.com/hotels/.
Parcels will only be accepted if you are in-house. Anything arriving before you are here will not be accepted at our reception centres. For more information on mail, please look here: https://www.ed.ac.uk/residence-life/living-with-us/residence-guide
We are not able to share personal information of other residents due to Data Protection legislation. The best place to start is joining your accommodation Facebook page which you can find the link to on your Accommodation Hub on MyEd. Feel free to join, introduce yourself to your future neighbours, and meet the Residence Life staff working at your accommodation!
The Residence Life team will also organise welcome events and continued events throughout the year to give you opportunities to introduce yourselves to your neighbours.
You can find guidance and advice from our staff at The Accommodation Advice Room. We will provide information on where this pop up will take place nearer the time in August/September.
In addition, please take a look here for information that can help you find accommodation.
The parking during arrival times is limited to drop off or on-street parking around the accommodation sites. We strongly encourage you to move your car off site as quickly as possible to allow everyone to move in comfortably.
Students should not bring their cars with them for University. It is better to use public transport or walk, if possible. Cycling is also a viable option.
There are some spaces available at some sites for those who are registered disabled and have “blue-badge” status. Please contact us to find out more.
As you prepare for the start of university, you will need to do some essential tasks including registering online, applying for your student card, and registering with a GP. For the complete list, please take a look here: https://www.ed.ac.uk/students/new-students/ready-university
To register with a GP, open a bank account, or purchase a mobile contract you will need a poof of address. Once you have checked in, you will be able to access this and download it from the MyEd Accommodation Hub.
As an international student, you also need to complete your international check-in: https://www.ed.ac.uk/student-administration/immigration/while-you-are-here/international-check-in
If you are worried or have questions, our Community Support Team are available 24/7.
For urgent support, contact Security24-7@ed.ac.uk or (+44) 0131 667 1971 (option 9).
For non-urgent enquiries, get in touch here.
If you would like to change room, you can find information on the transfer process below.
You should remove all rubbish and recycling and place into the appropriate bins, which are usually located at the front of the building or in the bin store area. If you do not know where your bin store is, please contact us using the Accommodation Support Form.
Yes. It’s vital that you have packed everything and take it with you. Any items left in your room or communal areas will be disposed of and we will charge £10 per bag. Charges will also apply to cover any costs associated with returning your accommodation to the condition it was in when you arrived, such as cleaning fees and repairing any damage. Shared charges will be applied to all residents where communal areas have not been cleared and cleaned to original condition.
View our charges sheet 25/26. Prices are correct as of November 2025 - please note they may be subject to change.
Charges will apply as follows:
Individual charge to bedroom resident where bedroom is not cleared and cleaned to original condition.
Shared charges to all household residents where communal areas have not been cleared and cleaned to original condition. We ask that you remove any rubbish and food left in the cupboards/fridges/freezers to ensure that nothing remains after the last resident departs.
View our charges sheet 25/26. Prices are correct as of November 2025 - please note they may be subject to change.
Yes, this is extremely important.
Please contact us using the Accommodation Support Form if you need an envelope for key return or confirmation of your key return location.
You must move out by 10am on your lease end date. This means you’ve removed your belongings, completed cleaning and returned keys by then.
If you are not able to leave your accommodation and travel home by your lease end date then let us know using the Accommodation Support Form and we will confirm whether you can stay or if there is alternative accommodation we can offer.
