We offer support both to new students and also those returning to our accommodation for a second or subsequent year. The mechanisms through which support is delivered vary slightly from one type of accommodation to another.

For more information on the accommodation specific support available to you, please click the links to the right.

If you have any concerns about living in our accommodation - whether these involve yourself, or other students - or if you simply need more information, please contact us.

Contact information

Emails sent to the main Residence Life address will reach the Residence Life Administrator and Residence Life Co-ordinators who will ensure your query is answered or sent to the appropriate individual.

Contact For these types of enquiries Email or Tel
Residence Life Email the residence life team for any general enquiries. Email: accom.reslife@ed.ac.uk
Residence Life Administrator For routine enquiries during normal working hours contact the Residence Life Administrator by phone Tel: +44 (0)131 651 2004
Residence Life Co-ordinators For enquiries regarding Residents' Assistants and the programme of events during normal working hours, contact a Residence Life Co-ordinator by phone Tel: +44(0)131 651 2078 or (0)131 651 2157 or (0)131 651 2174 or(0)131 651 2151
Assistant Director (Residence Life) For more serious concerns during normal working hours, contact the Assistant Director (Residence Life) by phone.  Tel: +44(0)131 651 2112
Pollock Halls Reception Centre Pollock Halls Reception Centre is available for enquiries 24 hours a day, either by our full-time reception staff or (out of office hours) by our security team. Tel: +44(0)131 667 1971

Accommodation support form 

Please use our support form. It provides useful information and will ensure that your questions are directed to the team who can best answer them.

Accommodation support form


Advice Place

Edinburgh University Students' Association (EUSA) runs the Advice Place which is the free advisory service for all students at the University of Edinburgh. As part of EUSA, they are able to offer and impartial advice on anything and everything related to University life including accommodation.

Email: advice@eusa.ed.ac.uk

Potterow office 
 0131 650 9225 or 0800 206 2341

Kings Buildings office
 0131 650 5822

Link to the Advice Place Website 

Link for further support provided by the University of Edinburgh