The following services are offered only in accommodation with Optify services.

Optify Support

The Optify support desk is open 24 hours a day every day except December 25 and January 1. If you have any queries about your services please contact them.

Tel: 0333 308 0000 


  • High speed wireless service in all bedrooms and common areas.
  • High speed wired connection in most bedrooms - see your property details page. 
  • Multiple devices may be connected including tablets, phones, laptops, games consoles and routers. To use more than 2 devices at the same time you must register them on the Optify Portal. This also avoids having to log in each time you connect so we recommend you do this for all your devices.


Optify TV

  • Several of the most popular TV channels are available on the Optify TV service.
  • This can be accessed by visiting the Optify TV website while you are connected to the Optify network.

 TV Website

Terms and conditions

Use of services connecting to the University of Edinburgh network fall under the University computing regulations. All other usage must comply with Optify terms and conditions.