Continuing students can collect keys at our main Reception Centre at Pollock Halls, 18 Holyrood Park Road, EH16 5AY from 12:00 (12 noon) on the day your lease starts; please bring your student ID.

Keys will continue to be held at the Reception Centre until they are collected. You will not be able to collect keys for fellow flat mates: you must collect your own keys in person.

If you have fully accepted your contract offer of University accommodation, you will be able to move into your accommodation from 12:00 on the commencement date of your lease. You should collect keys from the Pollock Halls Reception Centre, 18 Holyrood Park Road, EH16 5AY.

To receive your keys and tenant information, you must present to Pollock Halls Reception Centre:

  • proof of ID and
  • Your University accommodation address.

If you have not fully accepted your accommodation contract offer, you are required to arrive between 09:00 and 17:00 Monday - Friday in order to complete any necessary paperwork with our Allocations Team or your Accommodation Manager. You may need to book temporary accommodation in a guest house or youth hostel until your offer is fully accepted.